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Services

Customer Service

Provide the best value with professional services

SimpleX Internet manages the entire process of online store operations carefully and professionally in order to maximize consumers’ online shopping experience.

We provide customer service through online noticeboards, e-mail, telephone and live chat, and also support various business operations including listing items to global marketplaces and promoting sales.
These services enable businesses to achieve goals faster in the global e-commerce market.

  • Store CS

    We provide CS like responding to inquiries received through various channels, processing orders and responding to claims. Native CS representatives provide the most adequate solutions for local consumers.

  • Open Market CS

    We provide various services including product inspection and product listing on open markets, promotion setting, account management, and English CS processing to help businesses achieve their goals quickly and easily.